Company Name: RUIXIN TECHNOLOGY LIMITED
Brand / Website: Chip-Bay / www.chip-bay.com
Business: Global sourcing and trading of electronic components
Address: [Company Address], Hong Kong
Email: janet01@chip-bay.com
WhatsApp: +86 180 0576 1777
We may collect the following information when you contact us or use our website:
2.1 Information You Provide to Us
This may include:
Name
Company name
Job title
Email address
Phone number or WhatsApp number
Country or region
RFQ information
BOM files
Part numbers
Quantity requirements
Target price, delivery requirements or project details
Shipping, billing or payment-related information if an order is placed
2.2 RFQ and BOM Information
When you send us an RFQ, BOM or component sourcing request, we may collect and process technical and commercial information such as:
Manufacturer part numbers
Brand / manufacturer
Required quantity
Date code requirements
Packaging requirements
Delivery schedule
Project or production demand information
We treat RFQ and BOM information as business-sensitive information and use it only for quotation, sourcing, stock verification and order support.
2.3 Website and Technical Information
When you visit our website, we may automatically collect certain technical information, such as:
IP address
Browser type
Device information
Pages visited
Time and date of visit
Referral source
Cookies and similar tracking data
This information helps us improve our website, understand visitor interests and measure advertising performance.
We use the information we collect for the following purposes:
To respond to RFQ and BOM inquiries
To provide quotations, stock availability and delivery information
To verify part numbers, brands, quantities, date codes and packaging
To process orders, shipments and after-sales service
To communicate with customers, suppliers and logistics partners
To improve our website, products and services
To analyze website traffic and advertising performance
To prevent fraud, misuse or unauthorized access
To comply with legal, accounting and business record requirements
To send product availability updates or market information, where appropriate or with your consent
We do not use your information for purposes that are unrelated to our electronic components sourcing and trading business.
Our website may use cookies and similar technologies to improve user experience, analyze website traffic and support online advertising.
Cookies may help us understand:
Which pages visitors view
Which products or categories are of interest
How visitors find our website
Whether our advertising campaigns are effective
You may disable cookies through your browser settings. However, some website functions may not work properly if cookies are disabled.
If we use Google Analytics, Google Ads, remarketing or similar advertising tools, we will take reasonable steps to avoid sending personally identifiable information, such as email addresses or platform numbers, to advertising platforms through URLs or tracking tags.
We do not sell your personal information.
We may share necessary information only with trusted parties when required for business operations, including:
Our internal staff and authorized offices
Suppliers or sourcing partners for checking product availability
Logistics and shipping companies
Payment or banking service providers
Website hosting, email, IT or CRM service providers
Professional advisers such as accountants, lawyers or compliance consultants
Government, customs or legal authorities when required by law
We only share information that is necessary for the relevant purpose.
Because we provide electronic component sourcing services to customers worldwide, your information may be processed in Hong Kong, mainland China, Taiwan region, Japan, Europe, the United States or other countries where our customers, suppliers, service providers or logistics partners are located.
We take reasonable steps to protect your information when it is transferred or processed internationally.
We keep personal and business information only for as long as necessary for the purposes described in this Privacy Policy, including:
Responding to RFQs
Supporting customer relationships
Processing orders
Maintaining business records
Meeting legal, tax, accounting or compliance requirements
When information is no longer required, we will delete it, anonymize it or securely store it according to our business and legal needs.
We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, alteration or disclosure.
These measures may include:
HTTPS / SSL website security
Restricted internal access
Email and system access controls
Secure storage of RFQ, BOM and customer information
Reasonable supplier and service provider review
However, no internet transmission or electronic storage method is completely secure. We cannot guarantee absolute security, but we work to protect your information with reasonable care.
Depending on your location and applicable privacy laws, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Opt out of marketing communications
Request information about how your data is used or shared
To exercise these rights, please contact us at:
Email: janet01@chip-bay.com
We may need to verify your identity before processing certain requests.
We may occasionally send business-related information, such as product availability, market updates or sourcing information, to customers, suppliers, service providers or logistics partners.
You may opt out of marketing communications at any time by contacting us at:
janet01@chip-bay.com
Even if you opt out of marketing emails, we may still contact you regarding RFQs, orders, shipments, invoices or other necessary business communications.
If you are located in California, the European Economic Area, the United Kingdom or another region with specific privacy laws, you may have additional privacy rights under applicable laws.
We do not sell personal information. We also do not knowingly collect personal information from children.
If you have any questions about your regional privacy rights, please contact us at:
Email: janet01@chip-bay.com
We may need to verify your identity before processing certain requests.
Our website may contain links to third-party websites, which may have additional privacy policies. We encourage you to review these policies to understand how your information may be used.
We may update this Privacy Policy from time to time to reflect changes in our business, website, legal requirements or data practices.
The updated version will be posted on this page with a new "Last Updated" date.
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
Email: janet01@chip-bay.com
We may need to verify your identity before processing certain requests.